Refund Policy

At Goddess Furnishers, every product is crafted with care and inspected before dispatch. We strive to ensure that every order meets our quality standards and your expectations.

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Returns

Due to the nature of our products, most furniture is manufactured or customized specifically for each order. Therefore, returns are generally not accepted once an order has been delivered.

Returns may only be considered if:

• The product is damaged during transit.

• An incorrect product has been delivered.

• The product has a verified manufacturing defect.

All return requests must be reported within 24 hours of delivery.

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Reporting Damage or Issues

If your order arrives damaged or incorrect, please contact us within 24 hours and provide:

• Your order details

• Clear photographs or videos of the product

• Images of the packaging (if applicable)

This information helps us investigate the issue and determine the appropriate resolution.

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Refunds

Refunds are only issued when a replacement or repair is not possible and the claim has been approved by our team.

If approved, refunds will be processed using the original payment method within 7–14 business days, depending on your bank or payment provider.

Shipping charges, installation fees, and other service charges are generally non-refundable unless the error was caused by Goddess Furnishers.

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Non-Returnable Items

The following items are not eligible for return or refund:

• Custom-made or made-to-order furniture

• Products damaged due to misuse, improper handling, or normal wear and tear

• Products reported after 24 hours of delivery

• Products altered or repaired by anyone other than our authorized team​

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Cancellations

Orders may only be cancelled before production or dispatch begins.

Once manufacturing, customization, or shipment has started, cancellation requests may not be accepted.