Shipping Policy
Shipping Policy
At Goddess Furnishers, we are committed to delivering your furniture safely and efficiently. As many of our products are custom-made or made-to-order, shipping timelines may vary depending on the size, quantity, and destination of your order.
Delivery Locations
We primarily deliver across major metro cities in India and nearby regions where reliable transportation services are available. Delivery to other locations is subject to transport accessibility and service availability.
Shipping Charges
Shipping charges are calculated based on the delivery location, order size, weight, and transportation requirements.
Applicable GST and other taxes will be charged as per government regulations and may vary depending on the destination state.
Order Processing & Dispatch
Dispatch timelines depend on the nature, size, quantity, and customization of your order. Once your order is ready, we will coordinate the shipment and share the delivery details whenever possible.
Delivery Time
Delivery times vary depending on the destination, transportation route, and logistics conditions. While we strive to deliver within the estimated timeframe, occasional delays may occur due to circumstances beyond our control.
Shipping Partners
To ensure reliable delivery, we work with trusted logistics partners, including:
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Delhivery
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Blue Dart
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Porter
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Local Transport Services
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Our Own Delivery Vehicles (where applicable)
Installation
Installation services are available for eligible products and locations. If installation is included with your order, our team will coordinate a suitable schedule after delivery.
Customer Responsibilities
Customers are responsible for ensuring that the furniture can be safely moved into the delivery location through entrances, staircases, elevators, and passageways. Any site-specific limitations should be communicated before dispatch.
Please ensure someone is available to receive the delivery. If the recipient is unavailable, our team will make reasonable efforts to reschedule or find a suitable solution.
Damaged or Incorrect Deliveries
If your order arrives damaged or incorrect, please notify us within 24 hours of delivery by emailing us with clear photographs or videos of the product and packaging. This documentation helps us investigate the issue and provide an appropriate resolution.
Delivery Delays
Although we carefully plan every shipment, deliveries may occasionally be affected by weather conditions, transportation disruptions, public holidays, political events, or other unforeseen circumstances. In such cases, we will keep you informed and work diligently to complete your delivery as soon as possible.